Instability in the Banking Partner

Incident Report for Paag Tech

Resolved

Banking Partner Normalized
Posted Jan 28, 2026 - 15:45 GMT-03:00

Update

We are continue monitoring the situation with our banking partner.
Posted Jan 28, 2026 - 15:28 GMT-03:00

Monitoring

We are monitoring the situation with our banking partner.
Posted Jan 28, 2026 - 14:29 GMT-03:00

Identified

We have identified an instability in the Banking Partner.
Posted Jan 28, 2026 - 14:28 GMT-03:00

Investigating

We are currently investigating this issue.
Posted Jan 28, 2026 - 14:26 GMT-03:00
This incident affected: Payments (Cashin, Cashout) and Fornecedor Bancário.