Service Degradation – Under Investigation

Incident Report for Paag Tech

Resolved

This incident has been resolved.
Posted Nov 25, 2025 - 20:52 GMT-03:00

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 25, 2025 - 19:21 GMT-03:00

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 25, 2025 - 17:24 GMT-03:00

Update

We are continuing to investigate this issue.
Posted Nov 25, 2025 - 14:27 GMT-03:00

Investigating

We are currently investigating this issue.
Posted Nov 25, 2025 - 09:00 GMT-03:00
This incident affected: APIs (Transactions, PIX) and Payments (Cashin, Cashout).
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