Gateway unavailability

Incident Report for Paag Tech

Resolved

This incident has been resolved.
Posted Oct 09, 2025 - 15:01 GMT-03:00

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 09, 2025 - 14:55 GMT-03:00

Update

We are continuing to work on a fix for this issue.
Posted Oct 09, 2025 - 14:50 GMT-03:00

Update

Já identificamos o problema e estamos trabalhando na correção. Estimativa: 20 minutos.
Posted Oct 09, 2025 - 14:45 GMT-03:00

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 09, 2025 - 14:44 GMT-03:00

Update

We are continuing to investigate this issue.
Posted Oct 09, 2025 - 14:38 GMT-03:00

Update

We are continuing to investigate this issue.
Posted Oct 09, 2025 - 14:37 GMT-03:00

Investigating

We are currently investigating this issue.
Posted Oct 09, 2025 - 14:36 GMT-03:00
This incident affected: Payments (Cashin, Cashout).